CIO Survival Guide – The Roles and Responsibilities of the Chief Information Officer

Preface.
<p>Chapter 1: What We Were, Who We Are, and Who We Are Becoming.</p>
<p>Brief Genealogy of the IT Profession.</p>
<p>State of the Profession.</p>
<p>What CEOs Really Want in Their CIOs.</p>
<p>Ten Questions the CIO Must Ask the CEO.</p>
<p>Notes.</p>
<p>Chapter 2: A Fork in the Road: Business or Technology?</p>
<p>Designing the Work.</p>
<p>Setting Up Shop.</p>
<p>The Fork in the Road.</p>
<p>Creating the IT Internal Partnership Network.</p>
<p>Maximizing the Partnership Network.</p>
<p>Evolving CIO Expectations: Technologist or Businologist?</p>
<p>CIO and CTO Relationships.</p>
<p>Ten Questions the CIO Should Ask Network Partners.</p>
<p>Profile of Success.</p>
<p>Notes.</p>
<p>Chapter 3: A Unified Competency Profile.</p>
<p>Technical Skills.</p>
<p>Business Acumen.</p>
<p>Leadership Competence and Vision.</p>
<p>Profiles of Success.</p>
<p>Ten Questions the CIO Should Ask Outsourced Service Providers.</p>
<p>Notes.</p>
<p>Chapter 4: Connecting IT to Value Creation.</p>
<p>The Language of the Industry.</p>
<p>Embracing the Perfect External Customer, or Managing Customer Relationship Value.</p>
<p>Enterprisewide Strategic Planning.</p>
<p>Continuous and Discontinuous Process Improvement.</p>
<p>The CIO and Practical Strategic Planning: More Than Just IT.</p>
<p>Planning the Future without Disrupting the Present.</p>
<p>IT as a Value Center.</p>
<p>Ten Questions the CIO Should Ask the Entire Executive Team during Joint Strategic Planning Activities.</p>
<p>Notes.</p>
<p>Chapter 5: Focus and Prioritization.</p>
<p>CIO Risk Profile Assessment.</p>
<p>Aligning IT Resources to Your Organization s Strategy.</p>
<p>Proper Provisioning: Resource Allocation to IT.</p>
<p>Adaptive Systems: If We Haven t Started It Yet, It Costs Nothing to Change It!</p>
<p>Charting the Journey Milestones: IT Program Management.</p>
<p>Ten Questions the CEO Should Ask the CIO for Successful Alignment.</p>
<p>Notes.</p>
<p>Chapter 6: Final Preparations.</p>
<p>The Trek into (Un)Known Territory: Barriers to Success.</p>
<p>Nirvana Accelerators.</p>
<p>Decisions a CIO Should Not Make Alone.</p>
<p>Distant Horizon.</p>
<p>Creating the Horizon.</p>
<p>Ten Questions the CIO Must Ask about Future Horizons.</p>
<p>Notes.</p>
<p>Glossary.</p>
<p>Index.</p>