The Emotionally Intelligent Nurse Leader
Paperback Engels 2004 9780787959883Samenvatting
The Emotionally Intelligent Nurse Leader offers nurse managers, health care leaders, and emerging leaders a useful guide for identifying, using, and regulating their emotions (emotional intelligence). As the author clearly demonstrates, harnessing the power of emotional intelligence can transform the work environment and the nursing profession as a whole. This important resource combines a strong theoretical base with illustrative case examples and practical insights. Every day, nurse leaders must resolve conflict, form alliances, and coach others in a complicated health care environment. Each chapter in this book is designed to help these professionals identify, understand, and hone the skills of emotional intelligence skills that will bolster the nurse professional′s ability to lead effectively.
The Emotionally Intelligent Nurse Leader explores how to invent an emotionally sensitive workplace culture, upend the hierarchy making leaders more responsive and line employees more responsible and visualize and create an emotionally intelligent workplace.
Specificaties
Lezersrecensies
Inhoudsopgave
<p>About the Author xi</p>
<p>Introduction xiii</p>
<p>PART ONE: Understanding Emotional Intelligence</p>
<p>1. An Age–Old, New Kind of Nursing Intelligence 3</p>
<p>2. Emotions in a Techno–Illogical Age 20</p>
<p>3. Emotional Intelligence and Leadership 42</p>
<p>PART TWO: Intelligently Creating, Sharing a Vision, and Setting an Example</p>
<p>4. Leaders Who Create 69</p>
<p>5. Leaders Who Share a Vision 93</p>
<p>6. Leaders Who Set an Example 119</p>
<p>PART THREE: Intelligent Transfer of Information</p>
<p>7. Downloading: Honing Emotional Intelligence 141</p>
<p>8. Uploading: Coaching Emotional Intelligence 163</p>
<p>9. Weathering a Crash: Conflict Resolution in the Health Care Environment 184</p>
<p>PART FOUR: Changing the Culture of Nursing and the Organization</p>
<p>10. Shaping the Work Environment and Culture 215</p>
<p>11. Rebuilding and Upending the Hierarchical Pyramid 238</p>
<p>12. The Future of Emotional Intelligence for Nursing Leadership 262</p>
<p>References 279</p>
<p>Name Index 299</p>
<p>Subject Index 307</p>
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan