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Learning plays a fundamental role in the production planning and growth of all organizations. With the need for more rapid changes in the global economy, the management of organizational change is a key factor in sustaining competitiveness in today's economy. Meer
The most helpful blAnd of theory and nuts–and–bolts practice I′ve seen.
?William E. Cameron, director, Philadelphia YMCA Management Resource Center
Brings together in one volume the best concepts and methods to attract and satisfy customers, communicate an organization′s message distinctly and effectively, and solve membership and program enrollment and retention problems. Meer
The definitive guide to successful corporate transformation
?The framework Bob Miles illustrates in his new book has been the key tool Symantec has used to start the shift from being a technology–driven to a customer–driven company. Meer
Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Meer
"Finally, a book that goes beyond the ′how–to′ of team building and answers the critical question, ′How do I create a collaborative organization that reaps the harvest of long–term investment in teams? Meer
Collaboration is often viewed as a one–time or project–oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. Meer
In
Courage, Gus Lee captures the essential component of leadership in measurable behaviors. Using actual stories from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and other organizations, Lee shows how highly successful executives face and overcome their fears to develop
moral intelligence. Meer
If you are a first–time or an aspiring supervisor, the
Stepping Up Participant Workbook will give you an accurate, real–life picture of what it means to be a supervisor. Meer
ROI Fundamentals
ROI Fundamentals is the first of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology––developed by the ROI Institute––provides a practical system for evaluation planning, data collection, data analysis, and reporting. Meer
Data Collection
Data Collection is the second of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology––developed by the ROI Institute––provides a practical system for evaluation planning, data collection, data analysis, and reporting. Meer
This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision–making conversations. Meer
Team Emotional and Social Intelligence Emotional and social intelligence are key ingredients for success when you are working as part of a team. Empathy, flexibility, and assertiveness are some of the essential skills that you, as a team member, need to foster if you intend to collaborate so you can make the right decisions and ultimately succeed. Meer
Learn how to strategically execute public relations assignments! In Using Public Relations Strategies to Promote Your Nonprofit Organization, you will explore an easy-to-follow explanation on why nonprofit groups must take a more business-like approach in their communications. Meer
Learn how to strategically execute public relations assignments! In Using Public Relations Strategies to Promote Your Nonprofit Organization, you will explore an easy-to-follow explanation on why nonprofit groups must take a more business-like approach in their communications. Meer
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