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The chance of being claimed against is now a major risk factor for every building designer, engineer, quantity surveyor and project manager. Apart from the cases that go to court, many other claims are settled before they reach that stage. Meer
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. Meer
By breaking negotiation into its three key elements of Attitude, Behaviour and Process, this title helps you learn how to shape, create and close deals. Meer
Covers what you need to know about organizing engaging meetings, including preparing agendas, controlling what happens behind the scenes prior to and after meetings, and managing conflicting values and personalities. Meer
Addresses the various aspects involved in the planning, conducting and reporting of good evaluation. This book provides worksheets and instructions for creating a detailed communicating and reporting plan based on audience needs and characteristics. Meer
In the spirit of business/self-help hits such as Darren Hardy's The Compound Effect, a simple formula for productivity and success, from a prominent sports psychologist and a star business coach who join forces to offer eight fundamental skills for improving your habits and achieving peak performance in work and life. Meer
The general practitioner is required to make hundreds of decisions every day and each must be tailored to the specific needs of the individual patient. Meer
Causal mapping is a tool that enables you to make sense of challenging situations so that you can get more out of them. A causal map is a word and arrow diagram in which ideas and actions are causally linked with one another through the use of arrows. Meer
Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks ′Lacity, and Willcocks have shown us again why they are the world′s leading IT outsourcing gurus. Meer
Originally published in 2004, this book offers a fresh approach to understanding responsible business practice. Global protests against multinational companies often give the misleading impression that the interests of multinationals and of peaceful societies are at odds. Meer
This book looks at business ethics from the perspective of the business practitioner, but with the rigour of the moral philosopher. Intended for introductory students of business, commerce and management studies, Business Ethics at Work begins by setting business clearly in the context of creating value for its owners, and develops a practical ethical decision model which can be simply and relevantly applied to the hard moral choices with which business people are faced day to day. Meer
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