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A full, expert discussion of the last major component of Six Sigma implementation
George Eckes′ first two books on Six Sigma–The Six Sigma Revolution and Making Six Sigma Last–dealt with Six Sigma from a strategic level and from a cultural level, respectively. Meer
An in–depth, eye–opening look at Purchasing in the 21st Century.
This invaluable resource demonstrates how to improve purchasing operations through supplier scheduling and the integration of purchasing with other initiatives such as Manufacturing Resource Planning (MRP II), Just–in–Time (JIT), and Total Quality Management (TQM). Meer
A complete handbook on a critical issue for today′s business leaders–how to improve customer satisfaction, control costs, and maximize profits
Producing a product or service to heighten customer satisfaction–and doing so cost effectively–do not have to be mutually exclusive objectives. Meer
When was the last time your company improved productivity from 20 percent to 60 percent–in only four days? Or cut inventory by 50 percent in the same amount of time? Meer
Both the 17025:1999 standard and especially ANSI/ISO/ASQ,9001–2000 standard require that a laboratory document its procedures for obtaining reliable results. Meer
A clear and compelling guide to the complex world of counterfeiting
This book provides readers with an overview of the complex subject of counterfeiting in the twenty–first century–not the traditional notion of counterfeiting fake currency, but the counterfeiting of luxury goods, pharmaceuticals, engine parts, etc. Meer
This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems. Meer
The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Meer
Retail buying covers broad areas such as organization of retail establishments, distribution, roles of buying groups, planning and control, choosing vendors, negotiation, pricing, and selling of goods and services to the consumer. Meer
Exploit the advantages of Geographic Information Systems in your business
Once the domain of cartographers and other specialists, Geographic Information Systems (GIS) are increasingly being employed by the business community. Meer
The aim of Design for Reliability (DFR) is to design for zero failures of critical system functions, which results in enormous savings in life cycle costs for producers and users. Meer
Thoroughly tested and used by students and proven to help students taking the American Society for Quality s Certified Quality Improvement Associate exam,
Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today s economic environment to ways of developing metrics for measuring and evaluating programs. Meer
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries
Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public′s satisfaction and success in various areas of everyday life, from banking and communications to education and healthcare. Meer
This book bridges the gap between practitioners of supply–chain management and pharmaceutical industry experts. It aims to help both these groups understand the different worlds they live in and how to jointly contribute to meaningful improvements in supply–chains within the globally important pharmaceutical sector. Meer
Industrial Statistics with MINITAB demonstrates the use of MINITAB as a tool for performing statistical analysis in an industrial context. This book covers introductory industrial statistics, exploring the most commonly used techniques alongside those that serve to give an overview of more complex issues. Meer
This updated revision explains how to design, implement and manage a cutting–edge distribution system based on quick response/continuous replenishment concepts. Meer
It′s easier than you think to perform every retail math calculation quickly, accurately, and with confidence
Mathematics is an essential tool for determining every financial arrangement important to a retail business. Meer
An accessible source of winning technology management strategies
In Management of Technology and Operations Ray Gehani reveals the basic principles and best practices applied by top technology–driven organizations in the intensely competitive global marketplace. Meer
Bringing together business and engineering to reliability analysis With manufactured products exploding in numbers and complexity, reliability studies play an increasingly critical role throughout a product′s entire life cycle–from design to post–sale support. Meer
The starting point in the formulation of any numerical problem is to take an intuitive idea about the problem in question and to translate it into precise mathematical language. Meer
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