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This book constitutes the thoroughly refereed proceedings of the international workshops associated with the 33rd International Conference on Advanced Information Systems Engineering, CAiSE 2021, which was held during June 28-July 2, 2021. Meer
This open access book constitutes papers from the 5 research workshops, the poster presentations, as well as two panel discussions which were presented at XP 2021, the 22nd International Conference on Agile Software Development, which was held online during June 14-18, 2021. Meer
This book constitutes the refereed proceedings of the 15th International Conference on Electronic Commerce and Web Technologies (EC-Web) held in Munich, Germany, in September 2014. Meer
Dieses Buch bietet eine prägnante und dennoch umfassende Einführung in die Resilienz von Lieferketten, die Management-, Modellierungs- und Technologieperspektiven abdeckt. Meer
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. Meer
This book provides an overview of the aviation sector by focusing on all major aspects embedded in the environment (subsystems) and the market of aviation. Meer
This book presents the latest trends and developments in multimodal optimization and niching techniques. Most existing optimization methods are designed for locating a single global solution. Meer
This book is an elegant and rigorous presentation of integer programming, exposing the subject’s mathematical depth and broad applicability. Special attention is given to the theory behind the algorithms used in state-of-the-art solvers. Meer
This book explores the premise that organizations are significantly influenced by their inter-organizational relationships; moreover, these relationships may generate important externalities, both positive and negative, impacting the environment at several levels. Meer
This book presents a combination of chapters assembled in different fields of expertise. The book examines different aspects of business knowledge from a philosophical and practical standpoint. Meer
This book constitutes the thoroughly refereed proceedings of the Third International Conference on Cloud Computing and Services Science, CLOSER 2013, held in Aachen, Germany, in May 2013. Meer
This volume explores emerging research and pedagogy in analytics, collaboration, and decision support with an emphasis on business intelligence and social media. Meer
This book describes the methods used to forecast the demands at inventory holding locations. The methods are proven, practical and doable for most applications, and pertain to demand patterns that are horizontal, trending, seasonal, promotion and multi-sku. Meer
The book offers a comprehensive and timely overview of advanced mathematical tools for both uncertainty analysis and modeling of parallel processes, with a special emphasis on intuitionistic fuzzy sets and generalized nets. Meer
This book presents a rich collection of studies on the analysis of sustainable development from a multiple criteria decision-making (MCDM) perspective, written by some of the most prominent authors in the field of MCDM/A. Meer
This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Meer
This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Meer
This book explores models and concepts of trust in a digitized world. Trust is a core concept that comes into play in multiple social and economic relations of our modern life. Meer
This book
presents recent research in the recognition of vulnerabilities of national
systems and assets which gained special attention for the Critical
Infrastructures in the last two decades. Meer
This book demonstrates how information security requires a deep understanding of an organization's assets, threats and processes, combined with the technology that can best protect organizational security. Meer
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