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"This crystal–clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. Meer
This book defines supply chains, focusing on the impact that they can have o the retail industry. Featuring step–by–step how supply chains are set up, the factors that can impact them and what that means to the customer. Meer
The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Meer
Retail buying covers broad areas such as organization of retail establishments, distribution, roles of buying groups, planning and control, choosing vendors, negotiation, pricing, and selling of goods and services to the consumer. Meer
Masterworks in process improvement and quality technology–– by George Box and friends
George Box has a unique ability to explain complex ideas simply and eloquently. Meer
Exploit the advantages of Geographic Information Systems in your business
Once the domain of cartographers and other specialists, Geographic Information Systems (GIS) are increasingly being employed by the business community. Meer
An in–depth, eye–opening look at Purchasing in the 21st Century.
This invaluable resource demonstrates how to improve purchasing operations through supplier scheduling and the integration of purchasing with other initiatives such as Manufacturing Resource Planning (MRP II), Just–in–Time (JIT), and Total Quality Management (TQM). Meer
Both the 17025:1999 standard and especially ANSI/ISO/ASQ,9001–2000 standard require that a laboratory document its procedures for obtaining reliable results. Meer
The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it. Meer
The benefits include: cost reduction; increased productivity; improved safety; higher morale; and the ability to meet the changing expectations of your customers. Meer
A compelling novel of business intrigue, suspense, and transformation from a critically acclaimed author
In an exciting departure from his writing on leadership, corporate culture, and strategic change, Craig Hickman, the author of such titles as Creating Excellence and Mind of a Manager, Soul of a Leader, gives us a compelling tale of corporate intrigue and innovation. Meer
"Ade McCormack sounds a much–needed clarion call for IT to grow up and become a mature business function"
Nicholas Carr, Author of Does IT Matter and The Big Switch
"The wit, imagination and insight that Ade brings to his regular Boardroom Debate column in the Financial Times Digital Business section shine through his new book. Meer
Contains a wealth of information previously scattered in research journals, conference proceedings and technical reports. Identifies more than 200 unsolved problems. Meer
An updated demonstration of the application of motion and time study to the design and measurement of work and industrial problem–solving. Illustrations and practical examples show how motion and time study can increase productivity, improve equipment utilization, conserve materials and energy, reduce human effort, and advance organizational goals. Meer
Totally revised, this 2nd Edition includes a new chapter on decision analysis, and additional material on computer solutions of linear programming problems, LP applications, the use of sensitivity analysis output, minimal spanning tree, goal programming, network of queues, and more. Meer
The definitive guide to the latest tools & techniques for achieving performance excellence in manufacturing, distribution, and planning Now completely revised and expanded, World Class Production and Inventory Management presents the latest information on the unique tools and techniques needed to manage the planning and production of a manufacturing enterprise. Meer
An accessible source of winning technology management strategies
In Management of Technology and Operations Ray Gehani reveals the basic principles and best practices applied by top technology–driven organizations in the intensely competitive global marketplace. Meer
This text provides the reader with a general and widely–applicable problem solving strategy for use in quality improvement. It covers a variety of statistical and "non–statistical" problem–solving tools, and discusses techniques that are useful when problems are solved by groups or teams of people. Meer
To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase–total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry′s were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes. Meer
Contemporary management concepts, methods, and techniques for global, high–technology industries
The rapidly changing shape of technology industries requires a constant reevaluation of what it takes to manage such sophisticated corporations effectively. Meer
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