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This book constitutes the refereed proceedings of the SIGSAND/PLAIS EuroSymposium 2016 titled Information Systems: Development, Research, Applications, Education, held in Gdansk and Sopot, Poland, on September 29, 2016. Meer
The numeric values retrieved from a data warehouse may be difficult for business users to interpret, and may even be interpreted incorrectly. Therefore, in order to better understand numeric values, business users may require an interpretation in meaningful, non-numeric terms. Meer
This contributed volume presents selected research papers from the 8th workshop on Logistics and Supply Chain Management, which was held in October 2013 in Berkeley, California. Meer
Customer value management is a managerial approach in which customers are perceived as the company’s asset, the value of which may be measured and increased through the organization of processes around customer relationships. Meer
Fundamental Theories of Mega Infrastructure Construction Management: Theoretical Considerations from Chinese Practices is a collection of decades of research and applications of managing megaprojects using theories of complex systems and management sciences. Meer
This book contains selected papers presented at the "International Annual Conference of the German Operations Research Society (OR2012)" which was held September 4 -7, 2012 at the Leibniz Universität Hannover, Germany. Meer
Optimization has long been a source of both inspiration and applications for geometers, and conversely, discrete and convex geometry have provided the foundations for many optimization techniques, leading to a rich interplay between these subjects. Meer
This book constitutes the proceedings of the 16th International Conference on Perspectives in Business Informatics Research, BIR 2017, held in Copenhagen, Denmark, in August 2017. Meer
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. Meer
With the proliferation of Software-as-a-Service (SaaS) offerings, it is becoming increasingly important for individual SaaS providers to operate their services at a low cost. Meer
This book was motivated by the notion that some of the underlying difficulty in challenging instances of graph-based problems (e.g., the Traveling Salesman Problem) may be “inherited” from simpler graphs which – in an appropriate sense – could be seen as “ancestors” of the given graph instance. Meer
This book presents the latest findings and ongoing research in connection with green information systems and green information & communication technology (ICT). Meer
This book offers postgraduate and early career researchers in accounting and information systems a guide to choosing, executing and reporting appropriate data analysis methods to answer their research questions. Meer
The papers presented in this volume advance the state-of-the-art research on social media and Web 2.0, electronic tourism marketing, website development and evaluation, search engine marketing and optimization, IT adoption and diffusion, virtual travel communities, mobile technologies, management information systems in tourism, eLearning, recommender systems for tourism businesses and destinations and electronic distribution for hospitality and travel products. Meer
This book constitutes the refereed proceedings of the 6th IFIP WG 2.14 European Conference on Service-Oriented and Cloud Computing, ESOCC 2017, held in Oslo, Norway, in September 2017. Meer
This book constitutes the refereed proceedings of the European Design Science Symposium, EDSS 2012 held in Leixlip, Ireland, in December 2012 which was held in conjunction with the Intel European Research and Innovation Conference, ERIC 2012. Meer
The numeric values retrieved from a data warehouse may be difficult for business users to interpret, and may even be interpreted incorrectly. Therefore, in order to better understand numeric values, business users may require an interpretation in meaningful, non-numeric terms. Meer
This book constitutes the refereed proceedings of the 4th International Conference on Information Systems for Crisis Response and Management in Mediterranean Countries, ISCRAM-med 2017, held in Xanthi, Greece, in October 2017. Meer
This book constitutes the refereed proceedings of the SIGSAND/PLAIS EuroSymposium 2015 titled Information Systems: Development, Applications, Education, held in Gdansk, Poland, in September 25. Meer
This volume constitutes the refereed proceedings of the 22st EuroSPI conference, held in Ankara, Turkey, in September/October 2015.The 18 revised papers presented together with 9 selected key notes and workshop papers were carefully reviewed and selected from 49 submissions. Meer
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