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This comprehensive text serves as a basic reader for students on introductory hospitality management programmes or non-specialist but related degrees such as tourism and business studies, both at undergraduate and postgraduate level. Meer
This is the first post–Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry.
Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clients′ demands for best value. Meer
While most construction management books are project based, this book looks at management principles and techniques applied to the day–to–day problems facing a business in the construction industry. Meer
Would you like to go on holiday without having to check daily that your team is doing its job? Can you turn off your phone and your email, knowing that everything is under control? Meer
The ability to connect with others is a major determining factor in reaching your full potential. It's no secret! Connecting is a skill you can learn and apply in your personal, professional, and family relationships---and you can start now! Meer
Management for the Construction Industry introduces the principles of management and applies them to the construction industry. It covers the level 2 module of the CIOB's Education Framework on management and is officially sanctioned by the CIOB as the recognised text for that module. Meer
This succinct and jargon-free introduction to effect sizes gives students and researchers the tools they need to interpret the practical significance of their results. Meer
Store Location and Store Assessment Research Edited by R. L. Davies University of Newcastle, UK and D. S. Rogers D. S. R. Marketing Systems Inc., Illinois, USA An invaluable book to students and practitioners in marketing and retailing. Meer
Concerns computer–based information systems that can affect the decision making behavior of their users. It tells the reader how to describe these systems and how to differentiate one from the other. Meer
Discovering the Leader in You Workbook
From the Center for Creative Leadership (CCL) comes a highly accessible workbook based on the concepts outlined in the revised and updated edition of Discovering the Leader in You. Meer
With contributions from experts in the field, this important volume includes fifty ready–to–use activities spanning a variety of training topics: communication, conflict management, creativity, team–building, decision–making, problem–solving, customer service, and sales and marketing. Meer
Leadership strategies grounded in reality and focused on results
Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking–if people actually were quitting. Meer
This book covers all supervisory situations one is likely to encounter on a commercial, industrial, or institutional construction project. The book is based upon a very successful Electrical Project Supervision (EPS) training program developed by Rounds and Segner for the National Electrical Contractor? Meer
A business organization, like a human body, is only as effective as its various processes. Pretty obvious, right? Yet, as V. Daniel Hunt demonstrates in this groundbreaking book, the failure to appreciate this obvious fact is the reason most reengineering schemes fail. Meer
Environmental Impact Statements focuses on the roles of the various participants in the EIS review process. Whether you are an EIS author or reviewer, member of a public agency, a private sector consultant, a developer, environmental activist, or private citizen, understanding your own role and the roles of others in the process will increase your effectiveness, reduce duplication of effort, and save time and money. Meer
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