Leer hoe je in het team je stem inzet op de momenten dat dit het spannendst, maar ook het meest nodig is. Zodat jullie nu écht de gesprekken voeren die ertoe doen.
Stuur je organisatie met meer vertrouwen en visie aan dankzij toonaangevende titels over management in de volle breedte. Van strategische besluitvorming tot organisatieontwikkeling: deze boeken geven je de handvatten om met succes leiding te geven in een complexe wereld.
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For a manufacturing enterprise to succeed in this current volatile economic environment, a revolution is needed in restructuring its three main components: product design, manufacturing, and business model. Meer
Make diversity your competitive advantage
To reap the full benefits of diversity and inclusion, today′s forward thinking companies look past "diversity" training towards a more comprehensive, holistic business approach. Meer
Learn from experts at the world′s top organizations!
Best Practices in Organization Development and Change is a state–of–the–art resource that presents the most important ideas and effective strategies from experts and top companies in the field. Meer
The basics behind the Six Sigma quality control technique
Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. Meer
Invaluable advice, tips, and guidelines for selling your home the affordable way––yourself
With the high commissions being charged in today′s housing market and the convenience of the Internet as a selling tool, many Americans find it more affordable to sell their own homes. Meer
Professional services are estimated to be worth up to $700 billion worldwide, but as the market matures there is an urgent need for new marketing thinking for global players or small businesses alike. Meer
Learn how to use service modelling to streamline and optimize processes!
Information about customer needs, the technical composition of services, and service performance are fundamental to effective service management. Meer
A classic American success story with a twist
Like J. P. Morgan, John D. Rockefeller, and Andrew Carnegie, Marshall Field was one of the overlords of triumphant capitalism in the Gilded Age of the late nineteenth century. Meer
Valuable lessons from Japan s mobile industry yield 6 Immutable Laws for Mobile Business globally
Japan s mobile customers enjoyed better mobile devices, more content, and the most advanced functionality and services for the last 10+ years. Meer
In a world with highly competitive markets and economic instability due to capitalization, industrial competition has increasingly intensified. In order for many industries to survive and succeed, they need to develop highly effective coordination between supply chain partners, dynamic collaborative and strategic alliance relationships, and efficient logistics and supply chain network designs. Meer
Historically, the term quality was used to measure performance in the context of products, processes and systems. With rapid growth in data and its usage, data quality is becoming quite important. Meer
Explore the methods and processes to help nonprofits raise money in an environment that increasingly demands accountability, transparency, and results. Meer
Everything nonprofits need to boot up, log on, and benefit from the Net
Now revised and expanded, this easy–to–use guide is packed with the vital information and advice you need to attain––and maintain––a cyberadvantage. Meer
People who can t or won t negotiate on their own behalf run the risk of paying too much, earning too little, and always feeling like they re getting gypped. Meer
Performance appraisals are one of the least enjoyable duties managers face. They re time–consuming, tedious, and require the perfect balance between criticism and praise. Meer
This groundbreaking self–help book reveals the secrets of manifesting health, happiness, and prosperity in your life but not in a way you ve experienced before. Meer
Food and beverage is the largest portion of a meeting budget, but most meeting and event planners have no formal background in purchasing and managing this expense. Meer
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